About Us
For over 50 years, Wilkins Research Services has been a trusted partner in market research—delivering quality data, reliable insights, and exceptional service to clients nationwide.
Our story
A Legacy of Trust and Quality in Market Research
Founded in 1971, Wilkins Research Services began as a small, family-owned market research firm in Chattanooga, Tennessee, with a simple mission: to provide businesses with accurate, actionable data they could trust. Over five decades later, that mission remains at the heart of everything we do.
What started as a local data collection operation has grown into a full-service, nationally recognized market research firm—a well-known name and leader across the industry. Through the years, we’ve adapted to changing technologies and methodologies while never losing sight of what matters most—the quality of our data and the strength of our client relationships.
Today, as a women-owned business, Wilkins Research continues to be independently operated, giving us the flexibility and agility to deliver personalized service that larger corporate firms simply cannot match. Our clients don’t just get a vendor—they get a dedicated partner invested in their success.
Proudly Women-Owned and Independently Operated
As a certified women-owned business, we bring a unique perspective and commitment to excellence in everything we do. Our independence means we answer only to our clients—not shareholders—allowing us to prioritize quality, integrity, and long-term partnerships over short-term profits.
- Certified Women-Owned
- Independently Managed
- Family-Operated Since 1971
- Client-First Philosophy
What drives us
Our Mission, Vision & Values
Everything we do is guided by a commitment to quality, integrity, and the success of our clients and participants.
Our Mission
To provide businesses with the highest quality market research data and insights, delivered with speed, accuracy, and integrity. We strive to be the partner our clients can always count on.
Our Vision
To be the most trusted and reliable market research firm in the nation—known for our unwavering commitment to quality, our deep expertise, and the lasting relationships we build with every client.
Our Values
Integrity in every interaction. Quality in every data point. Speed without sacrificing accuracy. Flexibility to meet unique needs. And a genuine care for the people behind every project.
The Wilkins Difference
Why Clients Choose Wilkins Research
Quality Assurance
Every project undergoes rigorous quality checks. From participant screening to data verification, we ensure the highest standards at every stage.
Speed & Reliability
With 24/7 availability and a dedicated team, we deliver on tight deadlines without compromising quality. Urgent projects are our specialty.
Expert Team
Our experienced researchers, recruiters, and interviewers bring decades of combined expertise to every project we undertake.
Nationwide Reach
From coast to coast, we recruit and collect data across all 50 states, accessing diverse demographics and hard-to-reach audiences.
True Partnership
We don’t just execute tasks—we become an extension of your team. Our flexible model adapts to your needs, whether full-service or à la carte.
Proven Track Record
Over 1,000 companies have trusted us with their research. Our client retention speaks to the quality and reliability we deliver consistently.
Our Approach
How We Work with You
Whether you need a team to manage your project from start to finish or expertise for specific stages, our flexible services model lets you adjust the dial and get the support you need, whenever you need it.
Understand Your Goals
We start by listening. Understanding your research objectives, target audience, and timeline ensures we design the right approach.
Design & Execute
Our team designs a tailored methodology and executes with precision—from recruiting participants to collecting and verifying data.
Deliver & Support
We deliver clean, reliable data on time and remain available for follow-up support, analysis, and future projects.